Lisa Horne Key Accountabilities: Running social media platforms such as Facebook & Instagram. Monitoring and updating the First Steps website. Creating and reviewing various new campaigns. Use social media to support the business needs in awareness raising and recruiting volunteers. Lisa has a degree in BSc (Hons) in Psychology and Counselling and is currently studying for her Masters in Integrative Psychotherapy. After being an online befriender for over 2 years and having her student placement with First Steps, Lisa later became a staff member on a part time basis to fit in with her studies.